Last updated: August 19, 2020
This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. This Privacy Policy is maintained by the Privacy Policy Generator.
The words of which the initial letter is capitalized have meanings defined under the following conditions.
The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Privacy Policy:
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.
We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service.
You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service.
Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close your web browser. Learn more about cookies in the "What Are Cookies" article.
We use both session and persistent Cookies for the purposes set out below:
For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy.
The Company may use Personal Data for the following purposes:
We may share your personal information in the following situations:
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.
Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.
Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.
The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.
If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
Service Providers have access to Your Personal Data only to perform their tasks on Our behalf and are obligated not to disclose or use it for any other purpose.
We may use third-party Service providers to monitor and analyze the use of our Service. Examples of such:
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.
If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.
Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
We may update our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.
We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions about this Privacy Policy, You can contact us:
By purchasing/leasing the SiteCams Camera System the End User or Customer is in agreement to all terms located within this "Purchase Terms and Conditions" document.
These Terms and Conditions may not be altered, supplemented or amended by the use of any other document(s). Any such attempt will be null and void unless otherwise agreed to in a written agreement signed by the End User and SiteCams, LLC.
If any provision of the Terms and Conditions is held to be invalid by any law, rule, order or regulation of any government or by the final determination of any state or federal court, such invalidity shall not affect the enforceability of any other provision of these conditions.
SiteCams accepts credit cards, checks, and ACH bank wire transfers.
Payments for the Monthly Service plan are billed in advance of the upcoming month of service and will commence upon shipment/delivery of the initial order of Product(s) and Service Plan(s). The Monthly Service plan includes the use of the User Interface, camera software, cloud storage, and cellular communications.
Payment for monthly service shall be automatically debited from either the credit/debit card or checking account on file monthly each month of service for the following month's service or paid upon receipt.
In the event that a credit card is not valid or does not allow charges, and the customer does not remedy the unpaid balance within ten business days (10), SiteCams reserves the right to disconnect service, without prior notice. Unpaid balances plus a One Hundred Fifty Dollar and 00/100 ($150.00) per line reconnection fee will be required to be paid in full, prior to the restoration of services.
Cameras may be required to be returned to SiteCams prior to reconnection, at owner’s expense.
All video and images will be stored on SiteCams’ secure cloud database or on device. The privacy of videos & images that are stored are protected by a username and password(that is configurable per customer). SiteCams shall bear no responsibility whatsoever for any videos or images stored on the SiteCams database or devices. To the exclusion of customers under voluntary suspension and/or termination, for which the retention of images is already discussed in these Terms and Conditions, customer’s image and video content shall be retained on the SiteCams secure cloud database or devices.
Images stored in the SiteCams cloud database will be available for download periodically. Clients will be given the opportunity to save that data or let it expire. SiteCams does not guarantee the retention of images beyond 30 days. Each device records video locally and that video overwrites itself when it is full. We expect up to 7 days of recording to be available at any given time from the date on which it was recorded but varies upon site variables.
SiteCams can not guarantee the image quality or availability.
SiteCams utilizes various coverage maps based on computerized, mathematical predictions of expected coverage provided by the cellular providers. Immediate low lying areas may have intermittent coverage due to the terrain. The actual coverage area may differ from that shown on coverage maps, and such things as weather, foliage, buildings, and other factors may affect coverage.
SiteCams does not guarantee coverage and coverage is subject to change. In buildings, coverage will be adversely affected by wall thickness/material and locations within a building (i.e. basements and sub-terrain locations).
SiteCams utilizes the cellular providers cellular coverage maps to determine the best SIM card provider for the User’s camera deployed location and is not responsible to ship a camera back to the SiteCams facility if a camera does not connect to the cellular network. If the User’s camera fails to connect or needs a change in the cellular provider, it is the responsibility of the User to ship the camera back to the SiteCams facility.
In the event a Customer wishes to temporarily suspend service, notice must be received in writing via posted mail or email no later than ten (10) business days prior to the next payment date.
The written request must include the requested suspension date and duration of the suspension. Customer Initiated Suspension of Service shall not exceed two (2) months.
During a Customer Initiated Suspension of Service, access to download all recorded content up to the date of suspension can be made available for viewing or download.
Cameras may be required to be returned to SiteCams prior to reconnection, at owner’s expense.
In the event a monthly recurring customer requests a termination of service, the request must be received in writing via post or email, ten (10) business days prior to the next payment date. Upon receipt of notice of termination, monthly billing shall cease.
Customer Requested Termination of Service
In the event of disconnection of service for nonpayment or late payment, or any other breach of these Terms and Conditions, a one hundred fifty dollar and 00/100 ($150.00) per line of service reconnection fee shall be applied to the outstanding balance, and shall be due and payable prior to the reconnection of services.
In the event of any failure to pay for service that extends beyond thirty days (30), all photo and video content stored in the SiteCams database will be deleted.
To Voluntarily postpone service written notice by email (info@SiteCams.com) or regular mail is required to cancel service within ten (10) days of the end of the billing cycle. To reinstate service, a written request will be required again.
Termination of Service
Written notice by email (info@SiteCams.com) or regular mail is required to cancel service within ten days (10) of the end of the billing cycle.
Prepaid Early Termination of Service
In the event of early termination of prepaid service, each line of service disconnected shall receive twenty-five percent (25%) of the remaining prepaid balance as a refund within sixty days (60) of the date of termination.
If the End User has not purchased the products or services via credit and, is not satisfied with the SiteCams service and/or products, the system can be returned for a full reimbursement (less the cost of shipping, installation and used software/cellular/satellite service) provided that there is no damage to the unit upon arrival at the SiteCams office.
For cameras returned within this time period, barring rejected requests for damaged units, the lease price and only the lease price will be reimbursed within sixty (60) days of receipt of camera(s).
Any customers wishing to return a camera must first request via email a Returned Merchandise Authorization form (“RMA”). A fully completed RMA must accompany any and all equipment (in each box of returned equipment) within the thirty day money back period or the request will be deemed invalid and denied for lack of documentation and/or returned outside the 30 day warranty period, as the case may be inclusively or independently. If the equipment is received in the 30 day money back period and an RMA is not in each box, the refund shall only be calculated for the equipment which was packaged correctly with an RMA. RMA forms may be requested from info@SiteCams.com.
Cameras are to be returned to:
SiteCams, LLC.
â„… Ben Petersen
7900 Hillock Terrace, Austin, TX 78744
End User is responsible for installing the SiteCams Unit in a suitable location for operation. It is the End User’s responsibility to install and test the SiteCams Unit per all local codes and requirements.
If in a SiteCams Support territory you may contract SiteCams at your local areas rates and availability to handle installation for you.
Tech Support (512) 518-0038
Unless otherwise specified, venue and the choice of law for these Terms and Conditions shall be governed by the laws of the principal place of business of SiteCams, LLC.
Intellectual Property
All intellectual property and other materials owned by SiteCams, including but not limited to trademarks, patents, pending patents, embedded software, server software, and hardware, shall remain the exclusive property of SiteCams, LLC.
Under no circumstances without direct guidance from SiteCams technical support is an End User to open the SiteCam or attempt to connect to or change any internal components or configurations.
SiteCams, LLC warrants the Product to be free from malfunctions and defects in both materials and workmanship for twelve (12) months from the date of purchase (“Warranty Period”). SiteCams will repair or replace, at its option, the Product if it fails to function properly during the Warranty Period, subject to the conditions and/or limitations stated herein. Such repair or replacement is your sole remedy under this Warranty. The cost of shipping both to and from SiteCams’s principal place of business for all warranty repair(s) shall be the cost of the End User.
Removing any tamper tape on the Camera Housing or opening the housing in any way will automatically void the warranty.
This Limited Warranty does not cover the following:
(1) any defect in or damage to the Product that occurs due to mishandling of the Product; (2) any defect in or damage to the Product that occurs due to repair, modification, or other similar activity after your lease of the Product;
(3) any defect in or damage to the Product that occurs due to the transport, dropping, shock, or other similar activity after your lease of the Product; (4) any defect in or damage to the Product that occurs due to careless or improper storage, or improper use or maintenance of the Product;
(5) any defect in or damage to the Product that occurs due to foreign objects such as dirt or grime, sand, water or liquids entering the inside of the Product; and
(6) change in cellular service by provider or inability for Product to connect to a cellular tower.
Warranty service will not be provided unless the Product is returned in the manner set forth below. The End User is responsible for shipping the Product back to the SiteCams facility on all Warranty claims. The Product must be shipped in the packaging materials, which it was received in.
SiteCams will inspect the Product and then contact User by email within seventy- two (72) hours to give the results of our inspection. There is no charge for inspection. However, if the warranty described above in paragraph does not cover the damage (i.e., the damage occurred as a result of misuse of the Product), SiteCams will undertake to repair damaged Products that are repairable, as determined in SiteCams’s discretion, provided that SiteCams will charge you $75/hr plus cost of material. Such repair and all shipping costs shall be invoiced directly to the User. SiteCams requires payment in full prior to releasing any Product back to the User. If during the inspection process SiteCams identifies a Warranty defect, the Product will be fixed, fully inspected, and shipped back to the User at no additional cost.
Any units that are stolen from a jobsite or destroyed have a replacement cost of $1,000. Please provide all information pertinent to the theft/destruction and SiteCams will review.
The End User agrees that the use or intent of SiteCams is at the End User’s sole risk. Under no circumstances, including negligence, shall SiteCams, LLC, its officers, agents or anyone else involved in creating, producing, or distributing the System be liable for any direct, indirect, incidental, special or consequential damages that result from the use of or inability to use the System; or that results from mistakes, omissions, interruptions, deletion of files, errors, defects, delays in operation, or transmission or any failure of performance, whether or not limited to acts of God or nature, communication failure, theft, destruction or unauthorized access to records, programs or services. Notwithstanding the above, End User's exclusive remedies for all damages, losses, and causes of actions whether in agreement, tort including negligence or otherwise, shall not exceed the aggregate dollar amount which End User paid for the Product (excluding cellular service) during the term of these Terms and Conditions.
Neither SiteCams, LLC, its employees, affiliates, agents, third party information providers, merchants, licensors, or the like, warrant that the system service will not be interrupted or error free; nor do they make any warranty as to the results that may be obtained from the use of the System.
The End User may only use SiteCams for lawful purposes. Use of any material in violation of any federal, state or local law is prohibited. This includes, but is not limited to copyrighted material, material legally judged to be threatening or obscene, pornographic, profane, or material protected by trade secrets.
The End User is responsible for ensuring the installation is completed in accordance with local laws and building regulations pertaining to electrical power as well as security licensing as required for cameras with recording capabilities.
The End User does hereby unconditionally accept the Terms and Conditions of Service and understands and unconditionally accepts that SiteCams reserves the right to amend and modify the Terms and Conditions of Service at any time, by providing the End User within thirty days (30) notice of such a change. This unconditional acceptance shall include increases in monthly service charges.
For customers who purchased products and services via credit issued by SiteCams to the customer, as a result of the customer completing the credit application, agreeing to undergo credit review, and subsequently being issued credit. The customer agrees to pay interest at the rate of 18% per annum or the highest rate allowed by law on any balance, which is not paid within the agreed upon terms; for purposes of calculating interest, the invoice date shall be the commencement date for accruing interest, penalties, and fees. PRODUCTS AND SERVICES PURCHASED ON CREDIT ARE NOT ELIGIBLE FOR THE 30-DAY MONEY BACK GUARANTEE. Should a customer’s account fall into a default status requiring SiteCams to seek outside assistance to collect the balance owed. The customer agrees to pay all expenses incurred through the full collection of the balance owed including collection agency fees, attorney fees, court costs, and interest as specified herein as governed by the laws of the state and local municipalities, for which, Texas, Travis County shall be the jurisdiction and venue.
The End User agrees to indemnify SiteCams, LLC against liability for any and all use of the SiteCams system. The End User also agrees to defend, indemnify, save and hold SiteCams, LLC harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorneys' fees, asserted against SiteCams, LLC, its agents, its clients, servants, officers, and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by End User, its agents, employees, or assigns.
The End User also agrees to defend, indemnify and hold harmless SiteCams, LLC against liabilities arising out of (i) any injury to person or property caused by any products sold or otherwise distributed by End User in connection with the use of the System; (ii) any material supplied by End User infringing or allegedly infringing on the proprietary rights of a third party; (iii) copyright infringement and (iv) any defective product which End User sold in conjunction with using the System.
Customer agrees to the lawful, strict, and implicit use of the product(s) for the purpose, which they are so designed, and shall, under no circumstances, take any action, be it direct or indirect, to reverse engineer, ascertain the functionality, or otherwise engage in any activity that would undermine the commercial profitability of the products in the marketplace. Damages for any such undertaking would be extraordinary and shall be determined by a court of competent jurisdiction, in Texas, county of Travis.
Customer agrees to allow SiteCams LLC the use of all feedback, pictures and videos attained either through the site images or of the install in marketing campaigns as well as for training purposes. This includes in publications, news releases, online, and in other communications related to marketing, sales and training.
EQUIPMENT LEASE AGREEMENT
THIS EQUIPMENT RENTAL AGREEMENT (this "Agreement") dated on the date of purchase/lease.
BETWEEN:
SiteCams LLC of 5701 W Slaughter Ln A130-408, Austin, TX 78749
(the "Lessor")
OF THE FIRST PART
- AND -
Business/Person who purchased a lease product
(the "Lessee")
OF THE SECOND PART
(the Lessor and Lessee are collectively the "Parties")
IN CONSIDERATION OF the mutual covenants and promises in this Agreement, the receipt and sufficiency of which consideration is hereby acknowledged, the Lessor leases the Equipment to the Lessee, and the Lessee leases the Equipment from the Lessor on the following terms:
By accepting our Terms and Conditions and Lease Agreement as evidenced by the execution of a purchase of a leased system all items here are agreed to and in effect as of the date of lease.
Latest versions available here: https://sitecams.com/agreements
Austin, TX
Waco, TX
San Antonio, TX
McLennan County
Williamson County
Travis County
Comal County
Hays County
Bexar County
Bastrop County
Guadalupe County
Caldwell County
and surrounding areas
Hours by Appointment Only
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